Shipping policy

Shipping Policy

Thank you for shopping with Louma by Tania Tovar.

Processing Time

Orders are typically processed within 1-3 business

days. Orders are not processed or shipped on 

weekends or holidays.

Shipping Methods

We currently ship within the United States.

At checkout, customers may choose from available shipping options, including Standar shipping and express shipping. Shipping rates and estimated delivery times are displayed during checkout.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Delays

While we strive to deliver orders within the estimated timeframe, shipping delays may occur due to weather, carrier delays, holidays, or other circumstances beyond our control.

Multiple Shipments

Some orders may arrive in separate packages. This is especially common when products are fulfilled by different suppliers or shipped from different warehouse locations.

Incorrect Shipping Address

Please ensure your shipping address is accurate before completing your purchase. We are not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses provided at checkout.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible at loumabytania@gmail.com so we can assist you.

Questions

If you have any questions about your order or shipping, please contact us at loumabytania@gmail.com.